A message from the General Manager
One of the important briefs in my role is to continually engage with SchoolPRO users.
The need to listen and understand what schools are wanting is critical for all stakeholders. In my efforts to do just this I was particularly drawn to a quote from the late author Stephen Covey of ‘The 7 Habits of Highly Effective People’ fame.
“Most people do not listen with the intent to understand. They listen with the intent to reply”.
For me the difference between listening and hearing is simple. It’s giving the speaker a comforting space and time to speak and analyse what is requested. The other thing I have learnt of many years is to always ask “is now a convenient time to speak”. Schools can be notoriously busy and most staff are time poor.
I look forward to continually listening & hearing what our SchoolPRO users are telling us.
Gary Stoneham, General Manager